Customer Case Study·2026-08-05·4 min read

Software R&D Firm Achieves Industry-Finance Integration on DingTalk with the Platform

A software R&D firm achieved industry-finance integration on DingTalk, with live project progress, automatic cost collection and OA approvals generating expense records.

Company Profile / Background

A digital-technology company runs a custom software development business where revenue is earned by delivering projects and cost is driven by people. Like most R&D firms, its biggest expense is talent: in-house engineers, outsourced contractors and employee reimbursements that can swing a project from profit to loss. The leadership wanted finance to reflect project reality in real time, and they already lived inside DingTalk for daily collaboration, so any new system had to meet them there rather than add another login nobody would open.

Core Challenges

Project progress invisible to finance

Managers needed to follow each project's stage progress in real time, but status lived in scattered tools and in people's heads. Finance learned about progress only after the fact, breaking the link between delivery and billing and leaving cash collection to chance.

Project cost not collected automatically

Labor cost, outsourced labor and employee reimbursements all touched a project, yet none was gathered automatically from the tools where it originated. True project cost arrived late and incomplete, so profitability was a mystery until close and estimates for the next bid were built on guesswork.

Collection reminders and reconciliation gaps

With no systematic collection reminder, receivables slipped. And because DingTalk OA approvals were separate from finance, approved spending had to be re-keyed by hand, doubling effort and inviting error.

How the System Solved It

The firm deployed the HaoYeCai cloud ERP suite (the ERP product by Chanjet) and connected it to DingTalk, so project management, cost collection and approvals share one backbone. Because the team never leaves DingTalk to approve or report, the data lands in finance without a second capture step.

Live project progress tracking

The platform's project management module shows each project's stage and progress in real time, with owners and timelines attached to every step. Owners and finance watch delivery advance and can trigger billing at the right moment instead of chasing status after month-end, when leverage with the client has faded.

Project list with stage progress across software development engagements
Project stage plan with owners and timelines
Project progress dashboard viewable by management

Automatic collection of project cost

The suite collects project cost in real time across three streams: internal labor from timesheets, outsourced labor from contractor bills, and employee reimbursement from expense claims. Each is tagged to the project automatically, so the running cost of any engagement is always current rather than reconstructed at close.

Project labor cost collection from timesheets
Outsourced labor cost allocated to projects
Employee reimbursement linked to project

Collection reminders that protect cash

The system issues project collection reminders so finance follows up before receivables age, keeping the development pipeline funded. A single missed invoice can stall payroll, so the early nudge protects both cash and the team's confidence.

Receivable reminder list by project

Project-finance integration in one system

By unifying project management and finance, the platform delivers integrated project-finance accounting and raises the efficiency of financial close, replacing guesswork with a single source of truth. The same number serves the project manager and the controller, so arguments about whose figure is right simply stop.

Integrated project and finance accounting view
Project profitability report combining cost and revenue

DingTalk OA approvals generate expense records

The decisive win was connecting DingTalk. OA approvals inside DingTalk are linked to the software so that an approved request automatically generates an expense disbursement record. Teams keep working in DingTalk while finance receives clean, pre-validated entries with no re-keying.

DingTalk OA approval flow connected to the ERP suite
Approved request auto-generating an expense disbursement record
Expense record created from DingTalk approval
Cross-system collaboration between DingTalk and finance
Approval-to-ledger automation summary
Project cost summary after automation
Management overview of project portfolio
Real-time project finance dashboard
Final project-finance integration report
HaoYeCai by Chanjet product modules used by the R&D firm

Measurable Results

Finance that keeps pace with delivery

Progress, cost and collection status now move together in one system, so management sees live project margin instead of a stale monthly snapshot. The finance team spends less time assembling data and more time analyzing it.

Approval effort cut through DingTalk

Because DingTalk OA approvals flow straight into expense records, the double-entry of approved spending disappears. Employees and approvers stay in the tool they already use, and finance receives consistent, auditable entries.

Reimbursements that close themselves

With approvals, cost capture and ledger entries linked end to end, employee reimbursements no longer sit in a pending pile. Staff are paid back faster, and finance no longer juggles a separate spreadsheet of claims that never quite matched the ledger.

Conclusion

This R&D firm shows that industry-finance integration does not require abandoning familiar collaboration tools. By meeting the team inside DingTalk and automating cost collection and approvals, the ERP suite turned project delivery and finance into one continuous, real-time loop. The result is a finance function that finally speaks the same language as the engineers shipping the work. For a firm paid to turn ideas into software, that alignment is the quiet advantage behind every on-budget delivery.

Written by ERP Guide Hub Team

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